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International Collection
How to receive payments from overseas with ease.
Closure of DBS Unnamed Virtual Accounts
- Why is my DBS unnamed Virtual Account (VAC) being discontinued?
- Who is affected by this change?
- How do I know if I have an unnamed or named Virtual Account?
- What will happen to my existing unnamed VAC?
- How do I migrate to a named Virtual Account (VAA)?
- What if I use both an unnamed (VAC) and a named (VAA) Virtual Account?
- Will my account with Wallex be affected?
- What if my business does not qualify for a named Virtual Account?
- What communications can I expect?
- What happens if funds are sent to my old unnamed VA after closure?
General Information
- How do I open a Collections account?
- What are the currencies I can collect?
- How can I check my receiving status for my collection account?
- Can I send the payment request notification to the sender?
- I've created the collection account, what should I inform the sender?
- Is there a minimum and maximum limit to the amount I can receive?
- How long does it take to receive a fund transfer in the collections account?
- What are the restricted jurisdictions for US/UK-based collection accounts?
- We’re Expanding Our Collection Capabilities!
Incoming Money
- Can I receive funds via VisaNet into my Wallex Collections Account/ Virtual Banking Account?
- Can I receive an incoming bank transfer to my Wallex account?
- If the sender wants to send me via Credit/QR Payment, can I receive it in my collection account?
- Can I enable direct debit on my collection account?