What if my business does not qualify for a named Virtual Account?

Eligibility for named Virtual Accounts will depend on:

• Your industry classification
• Our internal risk assessment
• Whether your account is managed directly or through a partner platform

To avoid delays, we recommend applying for both DBS and OCBC named Virtual Accounts at the same time. This gives you an immediate alternative if one bank declines your application based on its own industry or compliance policies.

Final approval for all applications lies solely with the respective banks, and each application is subject to independent review. Our onboarding team will support you through the process and advise on the best next steps if either application is not approved.