Wallex FAQs

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Wallex FAQs

Global Payment

Global Payment

Global Payment FAQ's

Guideline

How to send money with Wallex account?

How to Add New Beneficiaries

How long does Wallex give me time to fund my transfer?

General Information

What is MT103 & how can I find the MT103 statement?

Currency Support List

Payment Cut off & Transaction Limit by Currency

Does Wallex have a schedule transfer feature?

What is SEPA countries and why I need IBAN to send money?

I want to send money to INR with IFSC code, what should I prepare?

What documents might I need for a large transfer?

How do Wallex notify me about a transfer?

How do I obtain MT103 of my transaction?

Where can I get the information of my Payment status?

What documents can I provide to the recipient (beneficairy) of the money as proof that I sent money via Wallex?

Can I set up multiple money transfers at one go?

What cross-border money transfer options are available on Wallex?

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Sending Money

Does Wallex support UEN PayNow?

Does Wallex support cash transfer?

Which payment and routing number types are available in the United States?

Can Wallex receive the funding from 3rd party if a client do not have corporate bank account?

Can I send the money to other Wallex collection account?

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Payment Issues

Can I recall a payment if I need to cancel it?

Refund Payment Process

I accidentally sent funds to Wallex bank account, how to get it back into my bank account?

I got my recipient's bank details wrong

What if my transactions exceed the SLA?

My beneficiary has not received the funds? I'm using SWIFT channel via Wallex

If the send money payment details that I inputted wrong, can it still be amended?

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Receiving Issue

Why did my beneficiary receive a shortfall even though we used SWIFT OUR?