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General Information
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Payment Issues
Receiving Issue
International Collection
General Information
Incoming Money
Receiving Issue
Multi-Currency Wallet
General Information
FX Conversion
General Information
Wallex API
General Information
Others
Wallex Company Name Change
Referral
Currency Holiday
Global Account
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Wallex FAQs
International Collection
Getting Started
General Information
Registration
Account Management
Account Privacy
Account Setting
Global Payment
Guideline
General Information
Sending Money
Payment Issues
Receiving Issue
International Collection
General Information
Incoming Money
Receiving Issue
Multi-Currency Wallet
General Information
FX Conversion
General Information
Wallex API
General Information
Others
Wallex Company Name Change
Referral
Currency Holiday
Global Account
International Collection
International Collection FAQ's
General Information
How do I open a Collections account?
What are the currencies I can collect?
How can I check my receiving status for my collection account?
Can I send the payment request notification to the sender?
I've created the collection account, what should I inform the sender?
Is there a minimum and maximum limit to the amount I can receive?
How long does it take to receive a fund transfer in the collections account?
What are the restricted jurisdictions for US/UK-based collection accounts?
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Incoming Money
Can I receive funds via VisaNet into my Wallex Collections Account/ Virtual Banking Account?
Can I receive an incoming bank transfer to my Wallex account?
If the sender wants to send me via Credit/QR Payment, can I receive it in my collection account?
Can I enable direct debit on my collection account?
Receiving Issue
Why is my collection stuck in pending status?
I'm expecting money, but it hasn't arrived yet