Account Setting
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      1. Wallex FAQs
      2. Account Management
      3. Account Setting

      What should I do if I can’t log in or access my Wallex account?

      If you're unable to log in, try the following steps:

      1. Restart your browser and attempt to log in again at account.wallex.asia.
      2. If the issue persists, clear your browser’s cache and try logging in once more.
      3. If you still can't access your account, click on the "Forgot Password" link at accounts.wallex.asia/forgot-password to reset your password.

      If you have any questions or need further assistance, feel free to reach out to your dedicated Account Manager or contact our support team at contact@wallextech.com. We’re here to help!