What if my transactions exceed the SLA?

Each transfer's duration varies based on several factors. We strive to move your money as quickly as possible, but the speed is influenced by the currencies involved, your payment method, and banking hours.

When setting up a transfer on Wallex, the estimated time may change. With more details about your transfer, we can provide a more accurate estimate. Factors that can affect the transfer time include public holidays and banking hours, the countries you're sending to and from, and the payment method (bank transfers, especially via SWIFT, may take longer).