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Help Page
Account Management
Account Management
Everything you need to manage your account details and settings.
Account Privacy
Updating of Account Information
How do I update my business's email address or contact number?
Singpass Details
I didn't receive the OTP (one time password) when trying to access my Wallex account. What should I do?
Receiving OTPs via WhatsApp
Account Setting
What does the "Admin" role mean in a Wallex account?
I want to change my account details
What should I do if I can’t log in or access my Wallex account?
Account Verification
Account Reference Letter (Payments)
Account Confirmation Letter (Collections)
Introduction of Authenticator App (TOTP)
Overview of the Authenticator App (TOTP)
What are the setup requirements for the Authenticator App (TOTP)?
Troubleshooting the Authenticator App (TOTP)
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