---
title: I am already using the Global Payment account. Would opening a Global Account require me to go through a fresh round of onboarding?
description: I am already using the Global Payment account. Would opening a Global Account require me to go through a fresh round of onboarding?
---

[Skip to content](https://help.wallex.asia/i-am-already-using-the-global-payment-account.-would-opening-a-global-account-require-me-to-go-through-a-fresh-round-of-onboarding-1#main-content)

English

Show submenu for translations

![Wallex by MDAQ Colour.png\]](https://help.wallex.asia/hs-fs/hubfs/Wallex%20by%20MDAQ%20Colour.png?height=50&name=Wallex%20by%20MDAQ%20Colour.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to Wallex

 Go to Wallex

 How can we help?

- There are no suggestions because the search field is empty.

1. [Help Page](https://help.wallex.asia/?hsLang=en)
2. [Others](https://help.wallex.asia/others?hsLang=en)
3. [Global Account](https://help.wallex.asia/others?hsLang=en#global-account)

# I am already using the Global Payment account. Would opening a Global Account require me to go through a fresh round of onboarding?

If you are an existing Wallex user, you do not need to undergo an additional onboarding. Our teams will help you to set up your Global Account based on your existing onboarding information. We will reach out to you if we require any additional information or documents from your side. 

- [Getting Started](https://help.wallex.asia/getting-started?hsLang=en#main-content)

    - [General Information](https://help.wallex.asia/getting-started?hsLang=en#general-information)
    - [Registration](https://help.wallex.asia/getting-started?hsLang=en#registration)
    - [Akun Wallex Indonesia (Bahasa)](https://help.wallex.asia/getting-started?hsLang=en#akun-wallex-indonesia-bahasa)
- [Account Management](https://help.wallex.asia/account-management?hsLang=en#main-content)

    - [Account Privacy](https://help.wallex.asia/account-management?hsLang=en#account-privacy)
    - [Account Setting](https://help.wallex.asia/account-management?hsLang=en#account-setting)
    - [Account Verification](https://help.wallex.asia/account-management?hsLang=en#account-verification)
    - [Introduction of Authenticator App (TOTP)](https://help.wallex.asia/account-management?hsLang=en#introduction-of-authenticator-app-totp)
- [Global Payment](https://help.wallex.asia/global-payment?hsLang=en#main-content)

    - [Guideline](https://help.wallex.asia/global-payment?hsLang=en#guideline)
    - [General Information](https://help.wallex.asia/global-payment?hsLang=en#general-information)
    - [Sending Money](https://help.wallex.asia/global-payment?hsLang=en#sending-money)
    - [Payment Issues](https://help.wallex.asia/global-payment?hsLang=en#payment-issues)
    - [Receiving Issue](https://help.wallex.asia/global-payment?hsLang=en#receiving-issue)
- [International Collection](https://help.wallex.asia/international-collection?hsLang=en#main-content)

    - [Closure of DBS Unnamed Virtual Accounts](https://help.wallex.asia/international-collection?hsLang=en#closure-of-dbs-unnamed-virtual-accounts)
    - [General Information](https://help.wallex.asia/international-collection?hsLang=en#general-information)
    - [Incoming Money](https://help.wallex.asia/international-collection?hsLang=en#incoming-money)
    - [Receiving Issue](https://help.wallex.asia/international-collection?hsLang=en#receiving-issue)
- [Multi-Currency Wallet](https://help.wallex.asia/multi-currency-wallet?hsLang=en#main-content)

    - [General Information](https://help.wallex.asia/multi-currency-wallet?hsLang=en#general-information)
- [FX Conversion](https://help.wallex.asia/fx-conversion?hsLang=en#main-content)

    - [General Information](https://help.wallex.asia/fx-conversion?hsLang=en#general-information)
- [Wallex API](https://help.wallex.asia/wallex-api?hsLang=en#main-content)

    - [General Information](https://help.wallex.asia/wallex-api?hsLang=en#general-information)
- [Others](https://help.wallex.asia/others?hsLang=en#main-content)

    - [Wallex Company Name Change](https://help.wallex.asia/others?hsLang=en#wallex-company-name-change)
    - [Referral](https://help.wallex.asia/others?hsLang=en#referral)
    - [Global Account](https://help.wallex.asia/others?hsLang=en#global-account)
    - [Wallex Malaysia](https://help.wallex.asia/others?hsLang=en#wallex-malaysia)

Wallex is a payments solution by M-DAQ Global Pte. Ltd., a leading fintech group driving seamless cross-border transactions through a comprehensive suite of payments and foreign exchange (FX) solutions. For more information, visit wallex.asia or email us at contactus@m-daq.com.

<https://sg.linkedin.com/company/wallex> <https://www.instagram.com/wallex.global/> <https://www.facebook.com/wallex.global/>

Copyright © 2026, M-DAQ Payment Solutions Pte. Ltd